Got questions? We’ve got answers.

What is Organic Logistics, and what do you do?

Organic Logistics is a trusted logistics partner specializing in the focused and efficient transportation and warehousing of organic and natural perishable goods. Our mission is to support organic and natural food brands committed to sustainability by helping them get their products where they want them to go.

Do you work with small businesses and startups?

Absolutely! We believe there’s truly no such thing as “too small.” Our Distribution Center is a throughput facility, so moving product quickly and efficiently is our strength. Additionally, we do operate a reefer-based, temperature-controlled supply chain model from storage through transportation.

Where do we deliver?

At Organic Logistics, our delivery services span the entire United States, reflecting our commitment to nationwide accessibility. While we are capable of delivering to virtually any location in the country, we reserve our most competitive rates for destinations within our existing service network. It's worth noting that unique shipping requirements, like deliveries to more remote areas, may incur additional charges such as extra mileage or stop fees.

Nevertheless, our services also offer advantages to receiving locations by consolidating products from multiple vendors onto a single truck, reducing disruptions often caused by multiple deliveries at their loading docks. In many major markets, we maintain standing appointments with most major distributors on a weekly basis.

What's included in our pricing?

Our pricing is thoughtfully tailored to align with the Organic Valley® network, leveraging their substantial volume to provide you with competitive rates and a dependable shipping schedule. Our pricing is customized to provide you with competitive rates and a reliable shipping schedule. It typically covers shipping expenses and includes lumper services. For detailed pricing information and specific service inclusions, please get in touch with our team.

What types of products do you specialize in handling?

Our core expertise lies in handling organic and perishable products, including but not limited to dairy, fresh produce, and organic goods. If you have specific product inquiries or unique shipping needs, please reach out to our team for personalized assistance.

How do you handle claims and disputes?

Because our team has been handling claims associated with Organic Valley® and Organic Prairie® products for years, we have an in-depth knowledge of the freight claims process. We gladly handle your claims from documentation to resolution, minimizing your downtime and stress when issues arise.

What if I have a question or concern about my shipment?

We prioritize open and responsive communication with our clients. If you have any questions, concerns, or require assistance with your shipment, our dedicated team is here to help. Simply reach out to us, and we'll be happy to assist you.

How do I get started with Organic Logistics?

Getting started is easy! Simply reach out to us through our website or contact our team directly. We'll guide you through the process and discuss your logistics needs to create a customized plan that fits your brand perfectly.